A group of Gen Z diners learned a tough and unexpected lesson in restaurant pricing after unknowingly ordering steaks labeled “MKT” – and ended up paying a hefty price. A young woman named Aribella Menold posted a TikTok video about the ordeal in June. She was dining at a North Carolina restaurant with her siblings […]
Tag: customers
Sweet deception? Loyal customers accuse iconic dessert chain of ‘shrinkflation’
One of America’s most popular restaurant chains has been accused of “shrinkflation” by some of its most loyal customers. The Cheesecake Factory, famous for its large portion sizes, has 200-plus locations across the United States. The chain is well-known for having an expansive, calorie-packed menu of over 250 items across various cuisines. But the restaurant […]
Craft brewers navigate rising costs without passing hefty price hikes to customers
America’s craft brewers may be facing the sobering reality of inflation and looming tariffs, but a number of them are using creative problem-solving to navigate tight economic times. Many of these artisans — traditionally known for their boldness and innovation — are finding ways to maintain quality and brand integrity without asking loyal customers to […]